FAQ

Prices start from £188 per door. The total cost depends on the size of your aperture, the number of doors, and the finishes you choose. Our online configurator shows you the exact price in real time as you build your set — there are no hidden costs. A typical two-door set for a standard single wardrobe generally comes in between £350 and £500 including the track and rail.

Every made-to-measure order is delivered as a complete kit. This includes your custom-built doors, a colour-matched aluminium track and rail set, and a detailed installation guide. You won’t need to buy anything separately.

We don’t currently offer a sample service, but we’re working on it. In the meantime, we’re happy to advise you on colours over the phone. Our product images are as close to the real finishes as screens allow, and our team can talk you through the differences between gloss, matt, textured and glass options. Call us on 0151 525 3398.

We currently accept payment by card and PayPal at checkout. We’re exploring finance options and will update this page when they become available.

Yes. Simply configure your first set, add it to the basket, then return to the configurator to build another. You can check out with multiple sets in one order.

Within 24–48 hours of placing your order, we’ll confirm your delivery date via email. Your doors are then manufactured to your exact specifications and delivered directly to you.

Measure the total height and width of the aperture (the opening where your doors will sit). Measure the height from floor to ceiling and the width across the floor. Take each measurement at least twice and use the smallest reading. Both the floor and ceiling surfaces must be flat and level for the doors to operate correctly. Our full step-by-step measuring guide is on the product page under the ‘Ordering Guide’ tab.

Because made-to-measure doors are built to your exact specifications, accurate measurements are essential. We strongly recommend measuring at least twice. If you’re unsure, call us on 0151 525 3398 before ordering and we’ll talk you through the process. We check every order before it goes to production and will contact you if anything looks unusual.

For flat-pack doors, allow 30–35mm above your door height for the track and rail system. For example, if you order 2000mm doors, you’ll need a total available height of 2030–2035mm. This is detailed in our ordering guide. For made-to-measure, the doors are made to your exact measurement with the track and rail in mind.

Minor variations are usually fine. However, the top and bottom surfaces where the track and rail are fitted need to be reasonably flat and level. If there’s a significant slope or bow, you may need to build a simple timber support frame first. We have a guide on our blog: ‘How to build a support frame.’

Made-to-measure orders are delivered within 7–21 working days. Flat-pack orders are typically dispatched within a few days. We’ll confirm your specific delivery date within 24–48 hours of your order.

Delivery costs depend on the product and your location. The exact price is shown at checkout before you pay.

We deliver to most of mainland Scotland. Unfortunately, we’re unable to ship to the Scottish Highlands or offshore addresses due to the size of the items and the heightened risk of transit damage. If you’re unsure whether your area is covered, give us a call and we’ll check for you.

Check the packaging carefully before signing for the delivery. If you spot any damage, note it with the driver and contact us straight away. Please report any damage or missing items within 48 hours so we can arrange replacements promptly.

Made-to-measure doors can be installed in minutes. Our flat-pack doors are designed for straightforward DIY installation. You’ll need a tape measure, screwdriver, power drill, hacksaw (for trimming the track to length) and a stanley knife. Most customers complete the installation in a couple of hours. Every order includes a printed installation guide, and we also have an installation video on our website.

We don’t offer installation directly, but we may be able to recommend local installers depending on your area. Any competent handyperson or carpenter should be able to fit our doors using the guide provided.

Yes. Our flat-pack doors can be cut down to size if needed. Our blog has a detailed guide on how to do this safely. Made-to-measure doors are built to your exact measurements and should not need cutting.

The panels are made from high-quality MFC with premium finishes including high-gloss, matt, textured woodgrain, coloured glass and mirror.

All door frames are made from high-quality aluminium. They’re strong, lightweight and designed to last. The track and rail system is also aluminium, with an integrated rubber roller mechanism for smooth, quiet operation.

Yes. All products come with a 12-month guarantee covering manufacturing defects. If anything isn’t right with your order, contact us and we’ll sort it out.

We do our best to ensure product images are as true to life as possible, but screen settings can affect how colours appear. We cannot guarantee a 100% colour match, particularly with whites. If you’re matching to existing furniture or décor, we’d recommend calling us to discuss the specific finish before ordering.